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How wsop Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and use the wsop lobby — and what we do with it.

Account data protectedPayPal & Venmo transaction privacyPlay+ prepaid card data handled securelyYour access and deletion rightsUS state law compliance

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What Data We Collect and Why

wsop Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account, we collect the information needed to verify your identity — your name, date of birth, address, and a government-issued ID. This is a legal requirement in every eligible state where we operate, not a choice we made arbitrarily. When you fund

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your account through PayPal or Venmo, those platforms share a transaction reference and a confirmation token with us; we do not store your full PayPal credentials or Venmo login. Play+ prepaid card activity generates a transaction record tied to your wsop account wallet, which we retain
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for regulatory and dispute-resolution purposes. We also collect device identifiers, session data, and IP addresses to detect fraud and confirm you are located in a state where access is permitted. We do not sell your personal data to third-party advertisers. Any data shared with service providers
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— payment processors, identity-verification vendors, fraud-prevention partners — is governed by data-processing agreements that restrict how those parties use your information. You can request a copy of everything we hold on you at any time through your account settings or by contacting our support team directly.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use industry-standard encryption for all data in transit between your device and our servers, including during PayPal deposits and Venmo withdrawals. Cookies on the wsop platform fall into three categories: strictly necessary, analytics, and preference — you can manage the non-essential ones through your browser settings or our cookie preference center. Account security relies on multi-factor authentication; if you log in from a new device, we send a one-time code to your registered email or phone before access is granted. Data retention periods vary by category: transaction records are kept for as long as state regulations require, while session logs are pruned on a rolling schedule.

Encryption in Transit

Every deposit and withdrawal request — PayPal, Venmo, or Play+ — travels over an encrypted connection. We do not transmit payment credentials in plain text at any point in the process.

Cookie Management

Strictly necessary cookies keep your session alive. You can opt out of analytics and preference cookies through the cookie preference center linked in our site footer at any time.

Multi-Factor Authentication

A one-time code goes to your registered phone or email whenever a new device tries to access your account. This step cannot be bypassed, and we do not offer a way to disable it.

Retention and Deletion

Transaction records tied to PayPal, Venmo, or Play+ activity are held for the period required by applicable state law. You can request deletion of non-regulatory data through your account settings.

REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about how your data is stored, want to request a correction, or need to exercise a deletion right, our support team is the right starting point. Reach us through live chat inside your account dashboard, by email, or through the in-app help menu on your mobile device. When contacting us about a data request, have your account email and the last four digits of your Play+ card or the PayPal address linked to your account ready — it speeds up verification.

Team online

Live Chat

Open the chat widget from your account dashboard. Have your registered email address ready so the agent can pull up your privacy request without delay.

Email Support

Send your data request or privacy concern to our support address listed in the Help section of your account. Include your full name and the email tied to your wsop account.

In-App Help Menu

On your mobile device, tap the menu icon, then Help, then Privacy Request. You can submit a data-access or deletion request directly from the app without calling anyone.

Your Privacy Rights — Common Questions

The questions below reflect what account holders in eligible states ask most often about their data. If your state has a specific consumer privacy law that grants additional rights, those rights apply to your wsop account data to the extent required by that law.

We store your registration details, identity verification documents, transaction history linked to PayPal, Venmo, or Play+, device identifiers, and session logs. You can request a full export through the Help menu.

We do not sell your data to advertisers. We share data only with payment processors, identity-verification vendors, and fraud-prevention partners, all of whom are bound by data-processing agreements.

Go to the Help section inside your account on desktop or mobile, select Privacy Request, and submit a data-access request. We will respond within the timeframe required by your state's applicable privacy law.

Yes. Submit a deletion request through the in-app Help menu or by emailing support. We will delete what state law allows; transaction records required for regulatory compliance must be retained for the legally mandated period.

PayPal and Venmo pass us a transaction reference and a confirmation token only. We never receive or store your full login credentials, linked bank account details, or card numbers from those platforms.

Non-regulatory data is scheduled for deletion after account closure. Transaction and identity records are retained for the period required by the eligible state regulations that governed your account activity.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoAbout Us InfoSapphire Cash

How wsop Handles Your Personal Information

Data Handling, Cookies, and Account Security

Encryption in Transit

Cookie Management

Multi-Factor Authentication

Retention and Deletion

Contact Us About Your Privacy

Live Chat

Email Support

In-App Help Menu

Your Privacy Rights — Common Questions

01 What personal data does wsop actually store about me?

02 Does wsop share my data with advertisers or third parties?

03 How do I request a copy of my data?

04 Can I ask wsop to delete my account data?

05 How is my PayPal or Venmo information handled during a transaction?

06 What happens to my data if I close my wsop account?

Privacy Policy

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